Frequently Asked Questions - FAQ

How can I know which TEMPTU foundation color is right for me?

Use our Shade Finder to choose the right foundation formula and foundation color that best suits your skin tone. To get advice from our beauty expert, call us on +43 1 503 24 76 11, Monday-Friday from 9: 00-17: 00. We would be happy to help you!

Are the TEMPTU products oil-free and non-comedogenic?

Yes, the TEMPTU AIRpod Foundations are oil-free and all AIRpod formulations are non-comedogenic, which means they will not clog your pores.

Are the TEMPTU products vegan?

Yes, the TEMPTU products are vegan, not tested on animals and free of nasty ingredients. You can find all the details in our Clean Beauty Commitment.

Does Temptu test on animals?

No, TEMPTU does not test on animals.

Are TEMPTU products gluten-free?

Yes! All TEMPTU products are gluten-free.

Do TEMPTU products contain SPF?

TEMPTU products do not contain a sun protection factor. However, it is recommended to apply a sunscreen before applying the TEMPTU Foundation.

Is the TEMPTU AIRpod Makeup waterproof?

The AIRpod Makeup is waterproof and sweat-resistant.

Do I have to apply a primer before applying the TEMPTU Foundation?

It depends on the needs of your skin. However, it is recommended to use our Base Smooth & Matte Primer, which is suitable for oily skin, enlarged pores and bumps. Apply the primer only in the necessary places. You do not have to apply the primer to the whole face.

Can I use my traditional make-up products, such as eyeshadow and powder with TEMPTU AIRbrush Makeup?

Yes! You have the freedom to apply any make-up products to TEMPTU make-up.

TIP: Allow your AIRbrush make-up to completely dry before applying any powder.

Shelf life depends on the opacity you prefer and how often you use the product. However, the AIRpods last around 3 months on average. Unopened TEMPTU make-up will last for up to 2 years, because the AIRpods have an "air-tight" function ("air-tight" air can not get in or out!). Remember to shake the AIRpod well before using it.

My AIRpod ™ is not working. How can I fix it?

If your AIRpod is not working or spraying consistently, see the application images below for tips and tricks. If you still have problems with the AIRpod, please contact our customer service team on +43 1 503 24 76 11.

For best results, use these steps every time you use your Pod.

Schütteln Stöpseln
1. SHAKE

Shake your AIRpod for even color

2. PLUGS

Open the plug before each use. Make sure you close it when not in use. 

Occasional use of pods

If your pod does not spray as it should, follow these additional steps.

Lockern Reinigen
1. LOOSEN

Pull on the clear loop while holding the AIRpod tip up.

2. CLEAN

Clean makeup remnants of the AIRpod tip with make-up remover or alcohol. Use a cotton swab or the sponge inside the chrome cap.

 

How can I contact someone at TEMPTU to help with my system or purchases?